Chargeback Online Casino

You will then be able to request chargebacks for the unauthorized payments, and most likely will succeed. Gambling whilst under self-exclusion. One of the biggest reasons people want to claim money back from online casinos, is simply because they lost more money than intended, resulting in regret and a much lower account balance. Once the bank begins its investigation, it will be very difficult for an online casino to successfully fight these chargebacks for one very important reason: they have no means of proving that you received any good/service from the types of merchants identified on your bank statement. And in the event the casino informs your bank they are 'doing business as (d/b/a)' a Chinese electronics store, but actually operating an online casino out of Panama, your bank is extremely likely to reverse.

  • Online casino chargebackFrom the chargeback case details page, you can view and research; Jun 29, 2009 online casino chargeback When a chargeback takes place against a casino's account, and that casino is forced to cover the player's losses, the casino adds that player to a universal blacklist.
  • Do Not Charge Back Legitimate Transactions. Online casinos along with the other service providers involved offer certain facilities to the players. If the players use these facilities in the true spirit then the entire system runs like a well-oiled machine and everyone benefits. However if the players abuse the facilities given then everyone suffers.
  • In OffShore Insiders
  • April 15, 2011
  • 7180 Views

The #1 thing NOT to say to an online sportsbook, Internet casino or poker room should a payout problem arise.

Last week we made mention in our BLOG of a couple of things that have gotten players into trouble with their gambling houses. And one player, who admitted that he read the BLOG, did not heed our advice and now has a bigger problem. So, we thought it might be useful to outline the top thing NOT to say to an online sportsbook, Internet casino or poker room should a payout problem arise.

Quite often players in the U.S. have trouble getting their money sent in a timely fashion once a request has been put in and accepted. This can happen at just about any outfit offshore, and usually is a just a one-time issue. However, too many players get frustrated and starting popping off at the next available clerk once a payout does not arrive as planned.

The #1 thing NOT to say is that you are thinking of making a charge back on your credit card deposits. Do not even mention the words ‘charge’ and ‘back’ in the same sentence. The word (or words) ‘chargeback’ instantly will get a player into trouble. Even if you are not planning to do the dirty deed, DO NOT mention a charge back. Unfortunately, this week’s case proves this point.

A player called us because he had not received a bank wire from Bodog, who in the past had been very reliable for him with payouts. The player claimed that the wire did not arrive in his account, while Bodog said it had been delivered. This player went round and round with the sportsbook giant and finally resorted to calling OSGA. Once we got involved the wheels started moving. But unfortunately, these types of problems do take some time to sort out. The player got more and more frustrated. Bodog insisted that it was sent. The player got bank records and letters saying it was not sent to his account. Bodog still insisted it was sent to him. Finally, through our involvement, Bodog’s processing company began to make an extra effort to find the wire.

Meanwhile, the player got more furious and more steamed with each passing day. This week he decided to make the ‘chargeback’ threat. And it was a veiled threat at that. He said, “A lawyer friend suggested that I charge back my deposit,” when he was inquiring if there were any updates with the clerk who was handling his issue. The warning bells went off and within a few hours the players’ account was closed.

Credit card charge backs are such a big problem that the mere utterance of the words makes an offshore outfit react or overreact, and not in a positive way. The problem is that too many chargebacks will cause VISA or MasterCard to drop the processing company and thus the gambling house has to find a new credit card processor. This not only affects the book or casino, it affects all of the players at that place and the industry itself. Many new books are not even taking credit cards and most places have lost the ability to accept credit cards at one time during the last few years. We spoke with one operator who recently launched a new shop in Costa Rica. “I am not taking credit cards at this time, it’s just too much of a headache. Credit cards cause nothing but problems,” we were told.

In addition, the sportsbook or casino has a further problem if a chargeback is made – they never collect that player’s deposit money. Years ago when these problems began to surface regularly we, of course, got involved with many disputes. At the time one operator told us that he could NOT pay the player in question because of the threat of a chargeback. Why? “Because, if I pay the guy and then he charges back, I lose twice.” Puzzled, we inquired further. “I lose twice because (one) the player beat me and got paid and then I lose again because I can’t collect his deposit money.”

Chargeback Online Casino

In recent years, frustrated players have made charging back on a deposit part of their modus opperandi. As soon as a problem occurs, the easiest thing for a player to do to recoup his money is to charge back. However, players need to be aware that this behavior is now being tracked. There is a list, a big list. And the list is being shared amongst all of the major players in the gambling community. One player was recently shut down within hours after depositing at one of the franchises of Sportsbook.com. Of course, we inquired as to why this player was shut down, with bets pending. Here Sportsbook ran him through the list and found a chargeback from 7 years ago! According to the management at Sportsbook.com, “We caught his account within 2 hours of being created and no actioned all wagers, then credited back the initial deposit.”

This is what all of the sportsbooks, casinos and poker rooms are doing now once a player utters ‘charge back’. If a player threatens to reverse his deposits, the gambling house will cut the alleged offender off at the pass and refund all cards used to deposit, closing the account and keeping all monies. This is the knee-jerk reaction that operators have been forced into in the face of mounting losses and repeat offenders. And once a player says ‘charge back’ our hands are pretty much tied in trying to achieve any type of positive resolution.

Players should remember that if they are playing a reputable house (rated Elite or Premier) they should not sweat whether or not they are going to be paid; maybe ‘when’, but not ‘if’. Quite often complaint resolution takes far longer than anyone wants and due to the murky world of money processing, missing wires and delayed checks are particularly frustrating. Players should use the chargeback only as a last resort, as a virtual ace-in-the-hole to use after all other means of resolution have been exhausted.

Online casino chargeback

Saying chargeback is like going ‘all in’. It’s a last ditch effort to get the money sitting in the pot. And who goes all in announcing what is in their hand? You would get creamed doing that. And most players who utter the word charge and back together end up getting screwed too.

3 comments

In our opinion, it would be wise to speak to MyChargeBack. Their team will do everything they can to dispute the transactions you made to the scam companies. Once you fill out their form, and if you qualify for their program, they can give you a free consultation and share with you the best options they have in the fund recovery effort.

If you do qualify – which is likely if you’ve been scammed, they can quickly ascertain if any fees could apply to your case. They’ve seen it all before – as they’ve dealt with 1000s of cases. As mentioned before, if you feel as if you were scammed online out of your hard earned money, a chargeback might be your best option. For MyChargeBack, you can only start a chargeback process under certain conditions :

  • You deposited funds by credit/debit card and the deposit total amount is above $5,000.
  • You deposited your money by bank transfer and the deposit total amount is above $5,000.

Depending on your details of your case (which could include communications, terms & conditions, documents you signed, etc.), our partner will contact you and confirm that your case is eligible and qualifies for a chargeback process. It’s a complicated process – and could take a few weeks to complete. Hopefully, all or most of the funds will return to your account based on the transaction disputes your bank should process.

Chargeback Online Casino

Note that banks can be very unfriendly – and that’s why it helps to have a representative from MyChargeBack to help you guide the process all the way through. Just click on the button below in order to file a new chargeback case.

Pa Online Casino Chargeback

It will be determined if you were dealing with a real company or a fake / unregulated one.

It’s indeed necessary to know if the company had all the required licenses to operate legally.

Knowing this will help you identify how to create the best chargeback strategy.

Remember, a chargeback deals with deposits, not profits or bonuses.

You will need to know where you can find all the transaction records – probably just in your online bank account. But it will be necessary for the process.

You need to know you’ll need to try to work it out with the company at some point.

You probably already tried and failed. If that’s what happened, you can complete the form to assist you to form the strategy and fight to get your money back.

  • Have all of your communications, documents, live chat history, and other evidence for your case OR
  • At least know where to find it. Once it’s determined you have a case – you’ll need to assemble it and send it over. The more you have, the better will be and faster for our partner to work efficiently on your chargeback case.

It depends on your case, your bank, your deposit history etc. There are a lot of factors involved.

Chargebacks will make the company afraid that they will have their credit card structures shut down. And there are additional actions that can be taken against the scammers if your case is solid. Sometimes, settlements can be reached. But the more strength you have, and the smarter the strategy – the more likely you’re going to win.

Online Casino Chargeback Success

The average time for a chargeback is usually about 20 days from the point in time which you start your case with our partner. It can differ depending on the case – but more or less but it is usually this can be the expected time frame.

We’ve seen a lot of stories, and we would like to remind you that you should NEVER become get involved with a non-regulated company online. But if you have been involved – we think you should and have to fight back.

The Global Leader in chargebacks and fund recovery

MyChargeBack is an expert in complex card-not-present transaction disputes and has recovered millions of dollars for consumers worldwide.